Returns

When returning items, you must ensure that:

(a) Returned items are in their original packaging, with the tags still attached.

(b) Items must be unworn, unwashed and in a new condition.

(c) Underwear and swimwear may only be returned if the hygiene seal hasn't been removed.

(d) Pierced jewellery can't be returned due to hygiene and health reasons.

In addition to the above, you will lose your right to cancel if you:

(a) Spray perfume on an item. 

Return address: Dana's Shoppe, PO Box 788, Folkestone, CT20 9LF

Cancellations

All customers have the right to cancel their order under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.

(a) Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.

(b) To meet the cancellation deadline, please notify us via email or phone about cancelling the order before the cancellation period has expired.

(c) If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the order.